🚚 Shipping Information

  • We deliver exclusively to business customers (B2B) within Germany and the EU.

  • Depending on the product type and quantity, shipping is handled via parcel services (e.g., DHL, UPS) or freight forwarding companies.

  • Shipping costs are calculated individually and provided in your quotation.

  • Delivery times vary depending on product type, print approval, and payment method. A binding delivery date will be confirmed in your written offer.

  • Note: Production begins only after payment is received and print files are approved.

🔄 Returns & Exchanges

As we exclusively produce custom-made products (e.g., printed with your logo, design, or specific dimensions), returns and exchanges are generally not possible.

Exceptions apply only in the case of:

  • Manufacturing defects

  • Incorrect delivery

  • Transport damage (must be reported immediately upon receipt)

Please inspect your goods upon receipt and notify us in writing of any defects within 7 working days at info@mylogopack.de

⚠️ No Right of Withdrawal

In accordance with § 312g (2)(1) BGB, there is no statutory right of withdrawal, as the goods are custom-produced for business clients.